Healthcare
Nurse Call

Syracuse Time & Alarm has been the authorized Rauland-Borg dealer for Central New York for decades. We have a team of dedicated, highly trained individuals that can design, implement and service your system with an eye towards ease of use and longevity of the system ensuring return on your investment and a staff that is more efficient.

 

The Responder series encompasses several current offerings, including the new Responder 5! These systems can easily incorporate wireless phones, pagers or badges. This includes Ascom phones systems, Spectralink (Polycom)Phone systems, Vocera or paging systems. We can tie into the nurse call fire alarm, patient wandering, door alarms, infant protection and many other items depending on your facilities needs. We can provide integration to your HL-7/ADT systems; full reporting that is unavailable with other systems, incorporation of bed management, and even more exciting the utilization of staff terminals that can be programmed to meet the needs of individual process for each department within the facility!

 
Responder 4000

 

 

 

Responder 4000 is designed specifically for the needs of the entire spectrum of healthcare facilities – from hospitals to independent and assisted living environments –Responder 4000 offers more features and value than any other communications system.

Responder 4000 streamlines communication among staff and patients so your facility can deliver the best possible care. It takes the guesswork out of patient calls and makes your caregivers' tasks a little easier – providing a critical staff and staffing benefit. 

Customized to Meet Your Needs, Today and Tomorrow
Responder 4000 offers your facility many, if not all, of the features of far more expensive acute-care communications systems. 

Room stations offer voice and non-voice options, as well as traditional code blue, push for help, and resident check-in. You'll also find an impressive selection of staff stations – including staff call, duty station, staff registration and staff assist. Accessories include bright LED corridor lights, pillow speakers, call cords – a whole menu of components designed to tailor Responder 4000 to your specific needs.

  • Expandable and scalable; designed for today and tomorrow
  • Communication consoles and annunciate panels
  • Wide range of speech and non-speech room stations
  • Staff call, staff registration, staff assist and duty stations
  • Pillow speakers, LED corridor lights, and accessories
  • Wireless pendants and patient wandering systems
A Fundamental Nurse Call System That is Easy-to-Install, Maintain, and Adapt
  • Responder 4000 networks your entire facility, with centralized code answering and paging for unparalleled coverage
  • Installation requires a minimum of cabling, and the system offers self-diagnostics, taking the guesswork out of troubleshooting
  • The flexible Responder 4000 system is versatile, affordable, and expandable
  • Responder 4000 easily integrates with Responder IV networks, making it ideal for hospitals with sub-acute and long-term care facilities
  • Responder 4000 is designed for years of dependability and minimal maintenance; so your staff can focus on other concerns
  • Designed for CE marking and meets UL-1069 listed for life safety grade reliability
 
Responder 5

 

 

 


Fast, Direct Communication
With Responder 5 the right person gets the right call at the right time. Calls coming from a patient can be relayed directly to the nurse's wireless phone or pager - real time. Nurses can consult with other staff members or with physicians - direct contact. Best of all, this nurse call system is quiet - which promotes a healing stress free environment. 

Simple to Use, Easy to Learn
Responder 5 use is intuitive - so training staff is easy. With one touch of a button a nurse can be reached, a call can be forwarded or canceled, and a nurse can contact other hospital staff.  Sign on and off duty takes only seconds - promoting efficiency. Everything about Responder 5 relieves nurses from wasted effort, so they can spend more time on what matters most - quality patient care. 

Streamlined Workflow
With Responder 5, the push of one button in surgery can tell environmental services to clean the room, central supply to stock supplies, and the PACU that a patient is coming from surgery. Because the system integrates with other technologies (such as wireless phones and pagers), staff can work more efficiently and effectively.

Complete and Customized Solution
Responder 5 connects patients to staff by linking the capabilities of the latest wireless technology with traditional "nurse call" equipment. Responder 5 is designed to fit each hospital's environment. Our certified distributors understand hospital systems and processes and make Responder work to its greatest advantage in each case. They will work to customize Responder 5 to fit your call process so the system works like you do.

Extraordinary Quality and Service
Rauland-Borg's track record illustrates our customer commitment.  Our only business is the design and manufacture of communications and life-safety equipment for institutional environments.  We're the industry leader for a good reason. We are nurse call.

 
Responder IV

 

Nurse communicating on Responder IV nurse call console

 


Optimize Your Staff-to-Staff and Staff-To-Patient Communications
With Responder's automatic call routing and forwarding, staff can receive calls on their wireless devices, quickly, coming directly from their patients.  When the direct caregiver cannot take the call - the call is forwarded to backup caregivers until the call is answered.  The result: the fastest possible delivery of patient care.  With inherent network capabilities, such as centralized code blue reporting and patient call transfer to any nurse console, Responder IV provides communications solutions for the entire hospital.  With the largest installed base of high-end nurse call systems, Responder IV has earned the right to be called the best nurse call system on the market.

Responder IV provides these capabilities and more for advanced communication solutions:

  • Communication flexibility to fit the occasion or work style
  • Automatic call routing for quick response times 
  • Direct wireless phone communication with assigned patients
  • Pocket pages for receiving patient calls
  • Clear, precise information for a more efficient response
  • Optional reporting software for the analysis of workflow, staffing, response times, and other factors affecting quality care
  • Customization of call station to match hospital's terminology
Flexibility Built For Healthcare's Changing Needs
Responder's flexibility can easily accommodate shift changes and patient-to-staff reassignments.  This easily expandable, modular system grows with your facility and patients' needs.  Simplified wiring and system design allows for easy installation and service.  Responder IV is versatile enough to support your entire facility - throughout numerous departments, to further extend your workflow capabilities.
 
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